trading software

Customer service 1-800-332-2999      Support 1-775-747-8404      E-mail support@aiqsystems.com
Thank you for on boarding with Interactive Data for TradingExpert Pro

Please note, If you already have TradingExpert Pro installed from your trial period go to step 3. though 5. and follow the instructions. If you don't have the TradingExpert Pro installed follow all steps 1. through 5.

1. Download the software if you have not done so already
2. Installing the software if you have not done so already
3. Adding your user name and password into AIQ RTalerts
4. Setting up AIQ Quotes
5. AIQ Data Retrieval

How to add your 2 sets of credentials (esignal and datafeed) into AIQ TradingExpert Pro


When you sign up for your eSignal/IDC data service, you receive 2 different sets of credentials to put in the AIQ TradingExpert Pro. The first set (eSignal) is for streaming realtime/delayed data and is available right after you activate your eSignal/IDC data service. The second set (DataFeed) follows 3-5 days later and allows you to download end of day data to update your locally stored ticker data. This is also covered in steps 3 and 5 above.



Install FAQs and known issues
Rtalerts FAQs and known issues

1.
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- Click on the download now button to begin the TradingExpert Pro 9.5. The download will begin shortly.
NOTE: 9.5 is NOT compatible with Windows XP

      

- In Internet Explorer we suggest you save the file to your system

      

- In Google Chrome the file saves automatically

      

- In Firefox select save

      

2.
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- Before you begin installing we recommend you close all open applications including programs such as Skype and firewall/security programs that may interfere or block the install. - Locate the install file TEP95.exe, it will be in your downloads folder, or you can search for the file name.

- Right click on the file name, and select 'Run as Administrator'



- If prompted 'Do you want the following program from an unknown publisher to make changes to this computer' click Yes

      


- The installation process includes all the TradingExpert Pro 9.5 files required and includes 2 Microsoft Visual Studio components. The install will begin once the file has unpacked.

The video below shows the installation process. Please note it has no sound.



Upon completion of the install you will be ready to launch your TradingExpert Pro 9.5.
3.
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Adding your user name and password into AIQ RTalerts


  • Open AIQ RTalerts, from the AIQ Main Menu
  • Select File, Service Setup, Service
  • Select Setup adjacent to Interactive Data
  • Enter the user name and password provided in the welcome e-mail from IDC
  • Click OK. Click OK again, then click on File Exit

    - Open AIQ RTalerts again and you should be connected to Interactive Data
    Before using your RTalerts please refer to the Upgrades and Features page for important information.

            http://aiqsystems.com/idcrealtimesetup.JPG

     

           



  • 4.
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    Setting up AIQ Quotes


  • Open AIQ Quotes, from the AIQ Main Menu
  • To load a default Quote montage Select File, Open
  • Explore to your wintes32 folder and select sampleIDC.bcf



  • Click Open and the default montage will appear with data if you are connected to Interactive Data




    Before using your Quotes please refer to the Upgrades and Features page for important information.

  • 5.
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    AIQ Data Retrieval - IMPORTANT

    The end of day download through Interactive Data requires a separate user name and password. You will receive this information in an e-mail in a few days.

    Once you receive the end of day user name and password follow the instructions below

  • Launch AIQ Data Retrieval from the AIQ Main Menu
  • In Setup Options, select service Interactive Data and select setup
  • Enter the user name and password provided by Interactive Data, click OK
  • Make sure the Network is set to Internet Lan




    Before using your Data Retrieval please refer to the Upgrades and Features page for important information.


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