trading software

Customer service 1-800-332-2999      Support 1-775-747-8404      E-mail support@aiqsystems.com    Upgrade features & changes
Thank you for on boarding with Interactive Data for TradingExpert Pro
This upgrade will allow you to receive intraday and end of day data into TradingExpert Pro.

There are a number of important changes you need to be aware of please CLICK HERE

NOTE: if you did not use real-time/delayed data in the past and only require end of day data, you DO NOT REQUIRE the upgrade. Go directly to AIQ Data Retrieval - IMPORTANT
What's on this site

1. Downloading the install
2. Installing the upgrade
3. Running the software as administrator
4. Adding your user name and password into AIQ RTalerts
5. Setting up AIQ Quotes
6. AIQ Data Retrieval
7. Important information about this upgrade

Install FAQs and known issues
Rtalerts FAQs and known issues
1.
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- Click on the download now button to begin the TradingExpert Pro 9.5 upgrade process required for your Interactive Data service. The download will begin shortly.
NOTE: 9.5 is NOT compatible with Windows XP

      

- In Internet Explorer we suggest you save the file to your system

      

- In Google Chrome the file saves automatically

      

- In Firefox select save

      

2.
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- Locate the install file 95upgrade.exe, it will be in your downloads folder, or you can search for the file name.

- Right click on the file name, and select 'Run as Administrator'



- If prompted 'Do you want the following program from an unknown publisher to make changes to this computer' click Yes

      


- The installation process includes all the TradingExpert Pro 9.5 files required and includes 2 Microsoft Visual Studio components. The install will begin once the file has unpacked.

      

      

      

Upon completion of the install you will be ready to launch your TradingExpert Pro 9.5.
3.
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- The software is now ready for use and can be accessed either through the Main Menu icon on your Desktop, or through the TradingExpert Pro program group from your Windows Start button.

- IMPORTANT You will need to run TradingExpert Pro as an administrator to avoid corrupted registration or other operating issues. To do this, right click on the Main Menu icon PRIOR TO LAUNCHING IT, and choose Properties and in the Compatibility tab under Privilege level, check Run this program as administrator, and click OK.



If the AIQ Main Menu is grayed out, you'll need a key number.

On the Main Menu, click on Applications, Registration, click on YES. E-mail the two registration numbers to support@aiqsystems.com along with your first and last name. In the subject put request key number.



4.
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Adding your user name and password into AIQ RTalerts
NOTE: If you did not use this feature in the past with myTrack, please skip to step #6

  • Open AIQ RTalerts, from the AIQ Main Menu
  • Select File, Service Setup, Service
  • Select Setup adjacent to Interactive Data
  • Enter the user name and password provided in the welcome e-mail from IDC
  • Click OK. Click OK again, then click on File Exit

    - Open AIQ RTalerts again and you should be connected to Interactive Data
    Before using your RTalerts please refer to the Upgrades and Features page for important information.

            http://aiqsystems.com/idcrealtimesetup.JPG

     

            NOTE Only show data during defined market hours in the Real-time Setup is not
              required with IDC.



  • 5.
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    Setting up AIQ Quotes
    NOTE: If you did not use this feature in the past with myTrack, please skip to step #6

  • Open AIQ Quotes, from the AIQ Main Menu
  • to load a default Quote montage Select File, Open
  • Explore to your wintes32 folder and select sampleIDC.bcf



  • Click Open and the default montage will appear with data if you are connected to to Interactive Data




    Before using your Quotes please refer to the Upgrades and Features page for important information.

  • 6.
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    AIQ Data Retrieval - IMPORTANT

    The end of day download through Interactive Data requires a separate user name and password. You will receive this information in an e-mail in a few days.

    Once you receive the end of day user name and password follow the instructions below

  • Launch AIQ Data Retrieval from the AIQ Main Menu
  • in Setup Options, select service Interactive Data and select setup
  • Enter the user name and password provided by Interactive Data, click OK
  • make sure the Network is set to Internet Lan




    Before using your Data Retrieval please refer to the Upgrades and Features page for important information.

  • 7.
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    IMPORTANT INFORMATION ABOUT THIS UPGRADE

    There are a number of important changes you need to be aware of please CLICK HERE for more information.

    For information on adding your real-time/delayed account to your TradingExpert Pro, refer to the e-mail you received from Interactive Data containing your user account and password.

    IMPORTANT You will be assigned a separate user name and password for the end of day download that takes place through the AIQ Data Retrieval.

    This account information will be sent to you separately and may take 48 hours to setup. You may continue to use the Dial/Data end of day data until your IDC end of day account is active.

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