AIQ uses a self-extracting exe file to launch the upgrade install.
click here to begin the download.
You may be prompted by your browser with a warning similar to this. Select Open.
When the file has completed downloading you may be prompted with a security warning. AIQ has a VeriSign Class 3 Code, certifying that the OptionExpert upgrade software program is genuine. Click Yes and follow instructions to install the upgrade.
Upgrade FAQ support issues..
Run-Time Reference File Needed to Conduct This Installation Does Not Exist or Contains Invalid Information
Symptoms
During Web installation, I receive the following error message: "The run-time reference file
needed to conduct this installation does not exist or contains invalid information". How
can I eliminate this message?
Fix
Clear the memory and disk cache in your Netscape browser and then try to
reinstall.
To clear the memory and disk cache in Netscape Communicator:
From the Netscape menu, click Edit | Preferences
Open the Advanced tree control and click Cache
Click the Clear Memory Cache button and then the Clear Disk Cache button
For additional information,
contact support@aiqsystems.com.
Copyright © AIQ Systems,
2005
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