trading software

Data Retieval Support

FAQ's


Technical Issues


Yes, in Data Retrieval Options, place a check in "Process Splits and Dividends" and also in "Process Distributions". When the data service sends the information the program will automatically adjust the pricing.

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You should wait until 7:00 PM EST before updating your database.

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This could mean your computer date or time are incorrect or you have already received the current days data.

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In Data Retrieval Options, click on selected ticker and enter the symbol. Click on Reload History. Enter the dates of the bad data, click on start update. Once the data has processed the bad data should be overwritten with corrected data.

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